Privacy Policy

Mindrail, LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our applications and services, including Soully and OmniCanvas (collectively, the "Services").

1. Information We Collect

1.1 Information You Provide

We collect information that you voluntarily provide when using our Services:

• Account Information: Name, email address, username, and password when you create an account
• Profile Information: Optional profile details you choose to provide
• User Content: Content you create, upload, or share through our Services, including text, images, and other materials
• Communications: Messages you send to us, including customer support inquiries

1.2 Information Collected Automatically

When you use our Services, we automatically collect certain information:

• Usage Data: Information about how you interact with our Services, including features used, actions taken, and time spent
• Device Information: Device type, operating system, browser type, IP address, and unique device identifiers
• Log Data: Server logs, error reports, and performance data
• Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies to collect information and improve our Services

1.3 Information from Third Parties

We may receive information from third-party services you connect to our Services, such as authentication providers or social media platforms, in accordance with their privacy policies.

2. How We Use Your Information

We use the collected information for the following purposes:

• Provide and Maintain Services: To operate, maintain, and improve our Services
• Personalization: To personalize your experience and provide content tailored to your interests
• AI Features: To power AI-driven features, including content generation and intelligent recommendations
• Communication: To send you updates, security alerts, and support messages
• Analytics: To understand how users interact with our Services and improve functionality
• Security: To detect, prevent, and address technical issues, fraud, and security threats
• Legal Compliance: To comply with legal obligations and enforce our Terms of Service
• Research and Development: To develop new features and improve our AI models

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf, such as hosting, analytics, and customer support
• AI Service Providers: With AI and machine learning service providers to power our intelligent features, subject to strict data protection agreements
• Legal Requirements: When required by law, legal process, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share your information
• Aggregated Data: We may share anonymized, aggregated data that cannot identify you personally

4. Data Retention

We retain your information for as long as necessary to provide our Services and fulfill the purposes outlined in this Privacy Policy. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal, regulatory, or security purposes.

5. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Data Portability: Request a copy of your data in a structured, machine-readable format
• Opt-Out: Opt out of certain data processing activities, including marketing communications
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at [email protected].

6. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication mechanisms
• Employee training on data protection practices

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Children's Privacy

Our Services are not intended for children under the age of 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your information internationally, we implement appropriate safeguards to protect your data in accordance with this Privacy Policy.

9. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising your privacy rights

10. European Privacy Rights

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have rights under the General Data Protection Regulation (GDPR), including the rights listed in Section 5 above. Our legal basis for processing your information includes:

• Performance of a contract with you
• Legitimate interests in operating and improving our Services
• Compliance with legal obligations
• Your consent, where applicable

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our Services after changes become effective constitutes acceptance of the revised Privacy Policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Mindrail, LLC
1111B South Governors Avenue STE 37857
Dover, DE 19904
United States
Email: [email protected]